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Elisa Luoma

Office Manager

elisa.luoma@midagon.com

+358 20 110 7000 (mobile phone charge/local network charge)

“Elisa is characterised by excellent customer service and teamwork skills as well as an ability to create a positive environment in the workplace. Elisa’s career has been driven by her strong “can do” spirit and the ability to climb steep learning curves, which have allowed her to keep accepting new and interesting challenges.”

Special skills

  • Versatile knowledge of the use of various business applications

  • IT and administrative processes

  • Vendor management

  • Accounting and financial reporting (invoicing, payroll, procurement)

  • Internal communications

  • Event planning, coordination and management

Strengths

  • Very hands-on attitude, learning by doing

  • Excellent organisational skills gained from working in different posts with high demand for attention to detail, time management and deadlines.

  • Strong communication skills, with a very open and extrovert personality

  • Ability to communicate fluently in Finnish (Native) and English (fluent written and spoken)

  • Good IT-skills inc. M365, Collaboration tools, Wordpress, Adobe Creative Cloud, various other business applications

  • Excellent team worker: experiences from working within team-based cultures involved planning, organisation, cooperation and commitment in large IT/business programs

Relevant experience

Elisa has nearly 25 years of experience in working at various administrative and customer service roles.

Most describing positions

  • Office Manager, Midagon 2020 - present

  • Executive Assistant, Midagon 2009 - 2019

  • Program and Personal Assistant, NSN

  • Customer Service Representative, Regus Finland Oy

  • Secretary, Switchboard and Receptionist, Napier University, Edinburgh, Scotland

Education

  • BA(Hons) Tourism Management, Napier University, Edinburgh Scotland

  • Elisa has also attended several seminars and courses in HR, Marketing and Branding, Team Building, Leadership, Work Satisfaction, Adobe InDesign, Office 365, WordPress etc.

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